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Who’s In Charge Here?

Who’s In Charge Here?

At a restaurant, I’m asked if I have food allergies when I make the reservation, then by the hostess when I arrive, then by the server who has my table. While I appreciate all the precautions, I think they’re mostly afraid of being sued. Isn’t it the responsibility of someone with a food allergy, who’s made the decision to dine in a restaurant, to inform the staff themselves?

But, then again, I've seen notices at emergency exits on airplanes stating, “If you feel you cannot perform these duties or if you cannot read this card, please inform a fight attendant”!

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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