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Why Don’t We Review the Customers?

Why Don’t We Review the Customers?

When I read some of these vicious restaurant reviews, I wonder about the people who claim to be so terribly mistreated, ignored, and apparently nearly poisoned. I think if you write such a review then the restaurant staff should be entitled to write a review about you. I’d spill the food on some of these people.

And if you think the customer is always right, take a look at current air travel. Too many adult children are whining about masks, meals, and mistakes, instead of being thankful they can travel again for work and pleasure. Duct taping that one bozo to his seat was incredibly appropriate, and I’m thinking that an automatic dispenser like that should be right next to the overhead oxygen masks.

(In an emergency, how many people would refuse the oxygen mask because they fear some conspiracy?)

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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