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Why the Police Should Run Dunkin’ Donuts

Why the Police Should Run Dunkin’ Donuts

I called the police department in Providence to find someone, and received very courteous help. I called the deputy jury commissioner about being called to serve on a grand jury, and received very courteous help. I went to the local Dunkin’ Donuts and (again) when I got home the order wasn’t correct.

The Dunkin’ Donuts owner here has also banned employees from providing free, broken donuts or biscuits to dogs in the cars because he claimed to be “losing his shirt.” This is why small businesses don’t make it even in a roaring economy: Because they hire poorly and cheaply, don’t train well, and don’t give a rap about customers.

When government employees are treating people like customers and business owners are treating people like criminals you know you’re in Bizarroo World.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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