Thank You for Arriving at My Blog, yada, yada, yada….
I called the Mandarin Oriental in Miami today to arrange something for my arrival. As they are required to do, the operator has a 15-second or so introduction involving the hotel's name, her name, and a greeting, then an offer
Alan Weiss’s Monday Morning Memo® – 01/16/17
We miss far too much while embroiled in minor matters. People have their faces planted in their phones while an eagle flies overhead with a fish (or, worse, a car approaches them with another texting driver). Intent on selfies, tourists
Nexus
A "nexus" is a connecting point or meeting place. A great idea in isolation is the tree falling in an uninhabited forrest. A great list of prospects in isolation is a telephone book. What is the nexus you need to create to
Who Cares How It Works?
Understand how your customers apply and use things, not how those things work. My father-in-law was able to stick his head under a car's hood and fix anything in there that went wrong. But he didn't drive his car any better
A “Typical” Day
I've been requested to describe a typical day. When I'm home, and not traveling, it looks like this: • Arise around 6 • Quick bowl of cereal, shared with the dogs. • If non-workout day, take the dogs for coffee and biscuits. If
Is That Dog Ignoring Me?
A German-speaking man visited us and began talking to Bentley in German. Bentley, who's quite good with English commands, was as befuddled as I was. "Odd," said the man, "I thought the dog was a German Shepherd." "He was born here,"
Once An Accident, Twice A Coincidence, Three Times A Pattern
Find the cause of your success and failures. Correlation is certainly not cause, and neither is coincidence. My dogs paw a door they want opened. The door is only opened when I'm around and going where they want to go. An occasional
Alan Weiss’s Monday Morning Memo® – 01/09/17
I hear a lot about "seeking meaning," especially in the face of tragedy and uncertainty. But how would you know it if you tripped over it? I doubt it's like the justice's definition of pornography—I'll know it when I see
Mixed Media Effect
Marshall McLuhan wrote about someone with expertise in one area being seen by others as (or actually claiming to be) expert in all areas. Hence, Barbra Streisand's constant political harangues, causing the opposing sentiment, Shut Up and Sing. We saw it again