A Minute with Alan® — To Err Is Godly
December 8th, 2023 God has made some errors. https://www.youtube.com/watch?v=lRqbJUDf5qI
Root Cause
An executive at Merck once told me: "If I see an employee performing poorly, I go immediately to his or her manager and ask how that could be allowed and tolerated. That's where the root of the problem is."
A Minute with Alan® — Tipping Point
December 7th, 2023 This is about tipping. https://www.youtube.com/watch?v=SLATvjtKyzY
Just Checking
When I'm in a limo headed for an airport I turn on "Maps"on my phone. This way I can track exactly where I am and the traffic ahead and the projected arrival time. I also use the FlightView app that
A Minute with Alan® — The Cloying Waiter
December 6th, 2023 What’s taking so long? https://www.youtube.com/watch?v=gaTY53EaqkA
Positive Consequences to Small Problems
We tend to panic at an immediate problem or obstacle without considering what the impact and consequences really are. I was faced once with a plane that might not show up to take us off a Caribbean island for another day
A Minute with Alan® — Taste and Principle
December 5th, 2023 Have fun being tough. https://www.youtube.com/watch?v=TLnK9-1w4QA
The Empathic Coach
If you want to be a really great coach (and less of a boor) STOP telling people how YOU do things, as if that will improve them. Try to understand who they are, what their skills, affinities, and potential are,