A Minute with Alan® — The Porter
September 21st, 2023 This is an important job. https://www.youtube.com/watch?v=MC10E_eUqPU
Striking
According to statistics I've read on the web, about 40% of strikes are failures, 50% effective in improving wages, and 10% "neutral." Strike funds from the union can compensate for about 40% of lost pay, but that still leaves quite
A Minute with Alan® — Check-In
September 20th, 2023 Sometimes you have to fight. https://www.youtube.com/watch?v=Xsqwkc4fX6w
As Obvious As A Ham Sandwich
People are citing surveys on social media that report that a major factor in motivation and retention of talent is to recognize the value and accomplishments of people's contributions. You needed a survey to tell you that? You thought it was
You’re There to Help, Not to Enforce Silly Rules
It's amazing how many service employees respond to a request with, "I'm sorry, that's not our policy or procedure," instead of, "We don't normally do that, let's discuss how to best meet your needs." I had the problem this morning,
A Minute with Alan® — Wowsers
September 19th, 2023 These are wowsers. https://www.youtube.com/watch?v=Tgs4YQkTx_I
A Minute with Alan® — Vancouver Walking
September 18th, 2023 Vancouver is a gorgeous city. https://www.youtube.com/watch?v=9pAuCIQLMn0
It Wasn’t Always This Way?
I'm flying right now at 32,376 feet. I know this because the display in front of me on Jet Blue Mint tells me that, and I'm writing it here because the wifi is free. This has been a uniquely Jet
Alan Weiss’s Monday Morning Memo® – 9/18/2023
Well, there has been a lot of talk about “age” recently, right? (And I wrote the book, Threescore and More which discusses the need to preserve and apply the wisdom and maturity of people whom we just might need the most in