Root, Root, Root, for the Home Team….
We're now at that magical time of year for some when professional football, baseball, basketball, and hockey are all being played. In those arenas and stadiums is where people should be screaming, not on elevators, in corridors, or during meetings.
I Can’t Hear You
If you can't speak to me with passion, energy, excitement, and animation about what you do, you're simply going to be lost in the crowd.
Nuts
A woman with an "emotional support squirrel" was asked to leave an airplane, and now is threatening to sue and "own the airline" according to this morning's news. She gave the finger to everyone as she was wheeled away. Excess permissiveness almost
Episode 53: Teachers’ Unions
When the student isn't seen as the customer, the student isn't served well, and neither are we. Have these teachers' unions really achieved anything?
Alan Weiss’s Word of the Week™ – 10/10/18
Today's word: quidnunc.
Why Problems Are Really Opportunities
The Nikko Hotel in San Francisco, where I'm facilitating some workshops, does not, for some strange reason, provide the Wall Street Journal. I mentioned to the meetings manager how odd that is, and she responded by stopping on her way in to
Get the Shot
I realize there are benighted (and dangerous) people out there with paranoia about having kids vaccinated. But if you are deciding not to get a flu shot, think again. You can't get the flu from a flu shot. It's not
Nails
I went for a manicure on Sunday to my usual place since I'm flying out today for San Francisco. I had never seen this receptionist before, perhaps because she was new or perhaps because I'm not usually there on Sundays.
Alan Weiss’s Monday Morning Memo® – 10/08/18
I was wandering around my closet trying to understand how I had so much "stuff." Racks are filled, drawers filled, shelves filled. When I'm home I wear a shirt and jeans and comfortable shoes. I don't change four times a