Alan Weiss’s Monday Morning Memo® – 07/31/17
In the arts, it's the quality of the experience that's important. A symphony may last for only 15 minutes, a play for three hours. We may view a Picasso or Rembrandt for only a few minutes. We don't evaluate
Change the Binary Decision
The next time you find yourself asking, "Should I do this or that?" ask a different question: "How can I do both?"
Trust Me
A "trusted advisor" is someone whose expertise is highly valued, in whom the client has great belief, and who is highly responsive to client questions and issues. A "retainer" is merely the monetary conveyance that pays for such access.
Dining Out
We dine out every evening with rare exception, so I feel qualified to offer some advice to the restaurant industry (oh, yeah, I'm also not a bad consultant): Your hostess is the first and last person with whom I interact.
Ha, ha, an epidemic, ha, ha
I'm in Mill Valley outside of San Francisco, and in the early morning there is a news show on KRON4. It resembles the traditional "happy talk" news, but it's actually "stupid talk" news. The female anchor laughs and giggles through everything,
Using Your Head
The proportion of deceased football players whose brains show serious degradation is alarming, something like 97%. I wouldn't let my son play football today, nor would I allow him or my daughter to "head" a soccer ball. the NFL is
Episode 12: Degradation
"How standards begin to erode and what we can do to correct it." Transcript: Welcome to The Uncomfortable Truth, I'm Alan Weiss, and my topic today is degradation. Degradation, to degrade - that means to wear down, to erode. This isn't about "the