Consulting Opportunity
Customer Service Trainer Wanted ProEdgeSkills, Inc. is expanding and needs a customer service enthusiast to conduct training programs. Go here: www.proedgeskills.com/Trainer.htm for details on qualifications, application process, and contact information. Position is subcontractor. Mary Sandro ProEdge Skills, Inc. Be A Cut Above Customer Service and
Co-Opting the Huckleberry
Here’s a line I used yesterday in opening a speech with 70 harried, type A executives: “You will have those cell phones and Huckleberries with you for the rest of the day and, probably, the rest of your lives. You
The Agony of Human Resources
I’ve worked with a handful of terrific human resources executives over the years, and they are remarkable in their scarcity. All of the outstanding ones sought me out—to my good fortune—because HR is not a place I go softly into
Yankees and the Bible
At church yesterday the priest commented on the deacon’s homily, which included St. Stephen being stoned. “If those were Yankee pitchers,” he said, “St. Stephen would be alive today.”
Consulting Opportunities
The writer is looking for a proofreader. Candidate needs experience proofreading documents with technical analysis and citations. Experience with tax, legal and financial materials helpful, but not required. Timing is immediate, and I prefer to be contacted by phone at
Consulting Opportunities
The writer is looking for a speaker or consultant who has an enterprise-wide customer satisfaction system that they can train the top 80 leaders of a Fortune 800 company to implement. He is not looking for just a speech with
License My Dog, But Not Me
aI’ve become convinced that the consulting profession is better off with no licensing or national recognition at all. I understand this is heresy, but it turns out to be pretty smart business. One of the great advantages of consulting is the
Law of Unintended Consequences
I've been waiting for a return phone call from the general manager of a Porsche dealership which has offered the loan of a Boxster for the ballet, where I am on the board. I'm also a good customer of the
Prehab
I’m suggesting here in this public forum that everyone must sign up for Prehabilitation (Prehab) so as to avoid the more costly Rehabilitation (Rehab) which seems to have become de rigeur for all kinds of transgressions, real and imagined. Not unlike
Graduate Students Stunned
I addressed an evening class of graduate students last night as a favor to the professor. Nice people, international, attentive. But I felt they were stunned when I explained how consultants operate and what the benefits are of this profession.