Pick Up the Check
I've had people in my workshops order internet in the conference room so they had access and attempt to put it on my bill! I've had people who ordered special food—lattes, or eggs—to augment what I was offering, and charge
On Your Feet!
I attended still another mediocre, self-absorbed, theatrical conceit last night, and the audience members dutifully jumped to their feet at the conclusion. The actors were certainly outstanding, with a single exception, so I'd like to think they were the ones
Days of Yore
My son used to call my own adolescence as "the days of yore." Yet there are some interesting memories. My cohort is the eldest of the Baby Boomer generation. Our grammar school, in an inner city, was a former cheese
Before and After the Fall (Prelapsarian Fun)
I used the word "prelapsarian" (before the fall of man; Edenic times) this week in my Monday Morning Memo. Sure enough, some clown who received the FREE newsletter writes me and tells me that using the word was pretentious. So
Leaning Crazy
I've been in Munich and Hamburg for a few days, and the only English-speaking television is CNN, MSNBC, and Bloomberg. They are 90% business news, and they are all insane. They cover abstruse and obscure market movements, and hypothesize all day
These Are A Few of My Favorite Things
• A woman takes issue with one of my weekly Monday Morning Memos—a FREE newsletter—and tells me that if I don't write more consistently with her point of view, she'll cancel her subscription. (She had been reading it for over
Conspiracies and Paranoia
I'm reading more and more from people who believe there are vast conspiracies preventing their success. The conspirators are usually the government, drug companies, the media, the United Nations, the wealthy, and so forth. (Any notion of a government which
Get Rich Quick (Or Maybe Not)
I recall the old multi-level marketing (Ponzi Scheme) pitch that went: "I'm making more money part time today than I did in my full time job. Come to our meeting tomorrow night." At the meeting, some guy with a diamond
CBS News in New York
I'm up early looking over Manhattan arising, the most powerful city on earth. In a center of commerce, culture, and culinary arts, you'd think the media would set the standard for excellence. AT 5 am the CBS news has a blown-dry
The Customer Isn’t Always Right Or Even Close
I was talking to an entrepreneur who had established a terrific retail business. He was making money, obtaining strong word-of-mouth, and had wonderful employees. "There's only one unexpected problem," he told me, "and that's dealing with the public!" Recently, a guy writes