Raymond Chun, TD Bank Incoming CEO, Listen UP
I'm an investor in your TD Wealth operation. I first learned of the bank's horrible money laundering practices and huge fines in the New York Times, not from the bank. I still don't have any formal communication from the bank
Retrograde Innovation
It is more than ironic that Amazon, one of the truly non-conformist, innovative organizations of this century, has decided to enforce an antediluvian belief of requiring people to be present on work sites 40 hours a week (itself a highly
DASM: Boeing
Boeing now has a serious problem with the long-delayed, long-distance 777-9. Once is an accident. Twice is a coincidence. Three times is a pattern. More than three times: Dumb-ass stupid management.
Dumb Ass Stupid Management: Small Business Needs Big Minds
I contacted some fencing businesses to obtain estimates for a wooded section of my property. One company sent a guy who examined the land for 30 minutes, promised an estimate, and not only did I never receive one but the
Stamp of Disapproval (DASM)
I received an unsolicited email—spam—about rubber stamps. I just happened to need a couple for return addresses on envelopes. (Yes, I still write letters and send checks.) So I emailed the firm, gave them examples of what was needed (size, ink
DASM: We Have to Charge You for the Tap Water
We went to one of my favorite places for steak yesterday, where we hadn't gone for quite some time. All of the food was inferior. They had added a 3% charge to credit card payments because "We can no longer
The Small Minds of Some Small Businesses
If you own a coffee shop, why wouldn't you be open at least at 6 am when you can see that Dunkin' Donuts is doing business from 5 am? And if you own a restaurant, and most of your competition
Don’t Even Think About Not Paying Us….
You have to love ATT. They dun you in advance. They tell you a bill is due in just four days (and of course your check is already in the mail or even received by them and not processed yet). Maybe
I Ordered the Steak, Not the Kale Salad (Dumb Ass, Stupid Management)
When the server ostentatiously takes the two-course order of four of us with no notes, walks ten yards over to the computer, then has to return to check if he heard us correctly about one thing or another, it simply
Dumb Ass Stupid Management: The Postal Morass
I sent a book to Germany. The book sells for $25 and the postage was $47 for priority mail. Two weeks later a get a postal notice in a glassine envelope with the original address label telling me the package