Beware of the Company You Keep
I've always believed in communities and supported them as positive entities. However, there is a dark side to communities of people sharing common goals and beliefs. This occurs when those goals and beliefs are at best misguided and at worst
Amateurville
A guy asks me for permission to use over two pages from Value Based Fees in his book. He says he's only asking because his publisher is "risk averse." I told him that this is legally required and his publisher is
Apologies
There's an apologist for everything these day. When I mentioned that I require people to have their video on as a courtesy during Zoom calls, some social media pseudo-guru told me that "many people are psychologically unprepared to be present
Even If You’re NOT an Accounting Major….
According to Google, the average college/university tuition in the US is $26,000 a year, but they range up to nearly $90,000 per year. We know this, these are statistics. Philosophy majors in the US make an average of $62,000 per year. The
Why Can’t I See Better in All This Rain?
Yesterday, I was driving home from the big auto show in Newport, which is about 30 minutes normally, but the rain was pelting down. There are two large bridges en route, the Jamestown and Newport Bridges, and the tops of
The Time Is Now
I've never found that a corporate or individual decision on the acquisition of professional services is at all enhanced or improved by taking as much time as possible to make it. On the contrary, problems persist, innovation is delayed, and
As Cold As the Glacier
There's an expert on glaciers on the cruise we're on who is extremely knowledgeable, but his delivery is soporific. He's been doing these lectures for almost 40 years, and he's clearly never sought (or accepted) feedback on his delivery. He
A Note to Customer-Facing People
There's a difference between legitimately not knowing the answer to a customer or client's question, and simply demonstrating that you don't care. (We used to call this TNMJ: That's not my job.) In escalating order: I don't know. I'm sorry, I don't know. I'm
Saving That Minute
The green light can't last much longer, so cars speed up to go through it. Then it hits amber, and more cars really accelerate to make the turn. Finally, it's red, but another couple go through on the assumption that,
You Need Me More than You Think!
When people say, "I can't afford your help," I reply, "You're a person of X age, who holds down a job for Y years, has a college education, supports a family, and at this stage of your life and career