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Dates

Dates

There is a tendency to sacrifice personal and private time to the demands of clients and prospects. We act as though we must respond to the date and time they inquire about, or they’ll move on to someone else.

Do you believe that they believe you’re sitting by the phone with no other business and no personal plans? Does anyone want help from someone who’s always immediately available? (“The best doctor is unavailable? Well, who’s around who can do it?”)

Here’s the language: “I’m sorry, that date is unavailable, let me give you three options to choose from, or suggest additional ones yourself.”

Are you a peer of the buyer or are you merely the hired help?

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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