Episode 116: Financial CYA
How banks disregard the customer and why they should be run like hospitality organizations. It's financial "cover-your-ass" we're talking about this week, and to be clear, the "ass" being covered is the bank's.
Alan Weiss’s Monday Morning Memo® – 12/30/2019
Don Imus died a couple of days ago, aged 79. Imus was the first “shock jock,” before Howard Stern, for whom the adjective “irascible” was apparently created. He was often profane, homophobic, racist, and sexist. He was fired and suspended
Alan Weiss’s Monday Morning Memo® – 12/23/2019
I coach a lot of people who regret that they can't do what they once could do. That might be physical (athletics), or travel (kids have come along), or psychological (we fear things we didn't fear before). I have a different
Episode 115: The Ugly Side
Those aspects of humanity from which we should all learn some lessons. Some human habits are just disgusting, and I need to vent about this.
Alan Weiss’s Word of the Week™ – 12/18/19
Today's word: sessile.
Alan Weiss’s Monday Morning Memo® – 12/16/2019
The managers of the restaurant where we are the best customers secretly loaded (so others wouldn't see and expect it) a huge gift basket of Italian goodies into the trunk of my car parked out front last night. A non-profit director
Episode 114: Vietnam
Being a description of a place I once tried to avoid and have no need to return to. We tend to lose proportion without experiencing other ways of life.