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Tales from the Strange World of Human Resources

Tales from the Strange World of Human Resources

Most of you know that I feel that HR is an unnecessary function. The transactional stuff is better done on an outsourced basis, and the transformational stuff is too difficult for the usual denizens of HR, who have little credibility and fall victim to every academic and training firm fad ever invented. I often ask skeptics: Can you name me two top HR executives in the last five years who went on to become CEO of Fortune 500 organizations? (You’ll find COOs, CIOs, Actuaries, General Counsels, even Vice Presidents of other functions, but not the top HR person.)

David Fields has kindly donated the following true story:

“Amidst a conversation with the CEO of a large advertising agency yesterday:

” ‘My first job was in HR for and my role gave me access to the profiles of every CEO and senior executive across the organization. After reviewing all of them two things were apparent: first, not a single one made the top ranks from HR; second, every one of them had done at least a stint in sales. I immediately transferred to a spot in sales, and the rest is history.’

“His comment also speaks volumes about the people who choose to stay in HR.”

I once wrote an article for a magazine suggesting that no one should ever be allowed to spend a career in HR. We were bombarded with letters—from career HR people, and no one else!

© Alan Weiss 2009. All rights reserved.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 8

  • Bob Ligget

    September 9, 2009

    I’ll vouch for their falling for fads. I spoke to the HR director at a respected university who was convinced that Six Sigma was the answer to every need he saw there. I asked him what on earth convinced him of that, and his response was more in line with manufacturing processes(!). Luckily, wiser heads prevailed and it never launched.

  • Alan Weiss

    September 9, 2009

    Six Sigma, Nine Delta, Future Search, Open Meetings—the moronic siren call to the gullible.

  • Steven Levy

    September 9, 2009

    I have been lucky to work as a manager with one outstanding HR person – so good that I wondered why she remained in HR. (I’m referring to regular HR folks, not trainers/coaches who sometimes report up through HR.) Most of the HR people I worked with ranged from okay to why-did-the-company-hire-this-person… and “okay” is hardly a recommendation either. The occasional good ones pull their weight and then some, but my experience suggests they’re a small minority — and most of those see HR as a “rotation” on their way to growth and higher-level positions in the business itself.

    One other note — Alan, you mention CIO’s becoming CEOs. I wasn’t aware of this among F500 corps; could you clarify/name them? Thanks.

  • Alan Weiss

    September 10, 2009

    That’s a good point! Here are two articles on the subject, but you’re right, it ain’t common!

    http://www.silicon.com/cxoextra/0,3800005416,39155417,00.htm

    http://articles.techrepublic.com.com/5100-10878_11-1029721.html

  • Steven Levy

    September 10, 2009

    Thanks, Alan. (Gotta say, though, that none of the CIO examples appeared to be CEOs at F500 or even F1000 companies, though a few came from there — e.g., from Kodak.)

    We may see that change over time. There is an influx of COO-types and even CFOs moving through the CIO role as a career rotation, such as Microsoft COO and CEO-in-waiting-somewhere Kevin Turner, an operations guy who was a CIO at WalMart.

    All that aside, I agree with your original premise — except as a rotation, HR is a poor source for effective execs at any level, let alone CEO.

  • Alan Weiss

    September 10, 2009

    I can make an easy case that HR, as a department, should be eliminated and the responsibilities handed to heads of P&L areas.

  • Steven Levy

    September 10, 2009

    Hear, hear.

    I’ll go even further; I can make a good case that apps-IT should go into the P&Ls, too. I’m not talking about infrastructure (networking, security) or the data center, but the development or purchase of departmental applications could be run in the businesses far less expensively, with a lot less infighting and acrimony, and — here’s the radical idea — just as professionally.

  • Dave Gardner

    September 10, 2009

    Steven Levy…agree completely! There can be a role for Corporate IT, but, it should be to ensure scalable, appropriate platforms and standards, not delivery of new functionality to run the business.

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