Tell Me Why You’re Not Performing Better
One of the problems with “change management” and “OD” work (organization development) is that they are far too mechanistic. They tend to look at structure, processes, and procedures. I’ve found that most major problems in organizations are emotional and psychological. We train people well to eliminate skill deficits, but we don’t coach people well to eliminate (or remove) attitude deficits.
Start with the people doing the work, not the work.