The Devil Didn’t Make Me Do It
When I find someone who’s very easy to talk to, and with whom I’d like to speak again, I also ask myself, “Why is that? Is there something I can learn from this?”
If you want to find out how best to influence others, put yourself in their position. Ask yourself, “Why have I purchased a service in the past?” or “What led me to change my mind about something?”
Your experience can be your own laboratory.