The Ultimately Irrational
This is from one of my Private Roster Mentor Members, Mike Drayton in the UK, and his newsletter, Opus Performance:
A parking firm in Cardiff refused to cancel a parking ticket given to a woman who had stopped to attempt to talk a would be suicide victim from jumping off a bridge. Cathryn James wrote to the company appealing against the ticket, enclosing a letter of comendation from the poice praising he for clinging on to the suicidal woman. However, Excel parking said there were ‘insufficient reasons’ to waive the ticket, and threatened legal action if she refused to cough up. They have since backed down following a vociferous campaign and adverse publicity.
Alan’s reaction: Bureaucracies stress means over ends, and rules over reason. You can’t use rational arguments against the basically irrational.