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The Ultimately Irrational

The Ultimately Irrational

This is from one of my Private Roster Mentor Members, Mike Drayton in the UK, and his newsletter, Opus Performance:

A parking firm in Cardiff refused to cancel a parking ticket given to a woman who had stopped to attempt to talk a would be suicide victim from jumping off a bridge. Cathryn James wrote to the company appealing against the ticket, enclosing a letter of comendation from the poice praising he for clinging on to the suicidal woman. However, Excel parking said  there were ‘insufficient reasons’ to waive the ticket, and threatened legal action if she refused to cough up. They have since backed down following a vociferous campaign and adverse publicity.

Alan’s reaction: Bureaucracies stress means over ends, and rules over reason. You can’t use rational arguments against the basically irrational.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 2

  • January 16, 2011

    “You can’t use rational arguments against the basically irrational.” There, I said it again. The only problem is that the irrational outnumber the rest of us wouldn’t you agree?

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