• No products in the cart.
  • No products in the cart.
Back To Top
Image Alt

Are You the Concierge or the Traffic Cop?

Are You the Concierge or the Traffic Cop?

If you call the hotel concierge and he or she doesn’t help you (e.g., with boarding passes) but instead directs you somewhere (e.g., to the business center), then they are not concierges but simply traffic directors.

Incidentally, just as “between you and I” is an ungrammatical, effete aesthetic in place of the correct “between you and me,” “concierge” is pronounced with a hard “g” at the end, sort of a “sha” sound. It is NOT “con-see-air,” which shows an ignorance of the French and an inability to learn.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Post a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.