Alan’s Thought For Today
It's hard to breathe when you're living in someone else's reality. © Alan Weiss 2012. All rights reserved.
Three Flavors of Consultant
I have the rare opportunity in my communities to observe consultants consulting with each other—offering advice, asking questions, engaged in mutual and constructive improvement. I've noticed that in virtually zero cases do these very high powered consultants in the room
DASM: Why Hotel Sales Staffs Are Blowing Business
Dumb-Ass Stupid Management in the Hotel Business Memo to Hotel General Managers Here's what's wrong with ALL your sales operations, which are apparently the result of some cookie-cutter approach from before the Civil War. I've contacted seven hotels in New York City in
Alan Weiss’s Monday Morning Memo® – 7/16/12
July 16, 2012—Issue #147 This week’s focus point: When we lie to ourselves long enough, we begin to believe it. That's how the third-string quarterback threw the touchdown pass in a key game; how the understudy "starred"
Herrington: Dumb-Ass Stupid Management
I just tried to place a $500 order with Herrington, which sends me two catalogs every month. Three of the four items are on backorder, so I cancelled the transaction. How can you misjudge demand and inventory needs to that
Alan’s Thought For Today
Never run from a verbal bully. They are all insecure, trying to reduce you to their level. Confront them and the balloon will puncture, venting all that hot air. Ideal for a passive-aggressive: "Why would you say such a hurtful thing?
Jersey Shore Finale
Friday was another fine day but today we pack up and depart, back to Rhode Island. We're extremely happy with the house we've rented and are planning to return next year. We gave away our remaining beer (and one cheesecake)
Some Thoughts On Qualifying Leads
Some Thoughts On Qualifying Leads Is this an organization with which I'd like to do business? Do I believe in their products and services? Are they successful? Are they respected? Can I learn while working with them? Is my value appropriate?
Alan’s Thought For Today
Forgiving people who hurt you is commendable. Allowing them to continue to hurt you is unforgivable.