Flying Too Low
If you think the Boeing mess (which now includes a strike by the union) is confined to that company, think about the fact that Boeing is the largest single source of US exports by dollar volume. Its overall revenues are
A Minute with Alan® — Preventive and Contingent
September 12th, 2024 Is that too much to ask? https://www.youtube.com/watch?v=8xBIr2vWmHI
Exemplars
I've found that the highest service level in hotels occurs when the general manager is seen walking around, asking guests how things are, and chatting with employees. The lowest levels are in those hotels where the GM is always "unavailable"
A Minute with Alan® — The Cusp
September 11th, 2024 It’s an important process. https://www.youtube.com/watch?v=-FrNqmZ1zOY
A Minute with Alan® — Models
September 10th, 2024 Models have taught me to be patient. https://www.youtube.com/watch?v=0jzj7hbHl7Q
End Games
I routinely beat a friend at chess until one day he was giving me a great game and suddenly said, "Well, now I'm in trouble." "What are you talking about?" I said, "you're playing better than ever!" "Yes, but I've never gone
A Minute with Alan® — Forced Choice
September 9th, 2024 These tests are not reliable. https://www.youtube.com/watch?v=stY8UKCMGjI
Is This Medicine for Back Pain or Blurry Vision?
I was worried these were signs of aging, but my kids are also complaining: • Medicine directions that require a flashlight and magnifying glass to read. • Hotel rooms with lamps that each have a unique on/off procedure. • Elevator lobbies where you