The Business Would Be Great If Not For Customers
On Delta Airlines, I'm Platinum/Diamond/Liquid Gold or something. In Miami, we walk into the Delta Lounge prior to our flight. We're first class. I give the guy at the desk my ticket. He says, "By any chance, Dr. Weiss, do
The Agenda Bucket
Our comments and opinions are often judged by how well they fit into another person's agenda. They aren't evaluated on truth, or accuracy, or insight, but solely on the basis of whether they confirm the other person's bias. If you
A Minute with Alan™ — Self-Worth and Efficacy
February 1st, 2023 Have high self-regard and worth for yourself. https://www.youtube.com/watch?v=8ng71SVoALc
DASM: The Hospitality Industry
I needed an intervention from management at a hotel because loud drilling for renovations was interrupting my meeting. Not one lower level manager I talked to was helpful, though the promises were dramatic. I finally fought my way to a
A Minute with Alan™ — Cigars
January 31st, 2023 I smoke cigars. https://www.youtube.com/watch?v=6vvfjGsDOkg
This Is A Title. It Was Written By AI. It’s Very Exciting.
Let me take a contrarian view about the wonders of ChatGPT. While a great many people think this will enable everyone to write better (and will probably cause a reevaluation of the talent or lack thereof that has gone into
A Minute with Alan™ — ChatGPT
January 30th, 2023 I put this presentation through ChatGPT. https://www.youtube.com/watch?v=_oUMVjInvJU
Alan Weiss’s Monday Morning Memo® – 1/30/2023
We’re sitting at the pool at the W Hotel South Beach (Miami). A few feet from us a girl about 8 years old is calling to her father, who’s sitting behind us with his wife and older daughter. The girl is
The Green Zone
I view successful resolutions of issues as being in a range. Picture a pressure gauge. The red zone says you're in deep trouble. The amber zone tells you you're approaching trouble. The green zone says you're in good shape. But these