Alan Weiss’s Monday Morning Memo® – 10/28/2019
Some people are individually happy. There's the barista who is in a good mood while colleagues might not be, the DMV person on the phone who is actually cheerful and helpful even though surrounded by surly bureaucrats. Some people are
I Don’t Get It
I was with a small group of women recently who had been part of a larger group in which the speaker asked that all men leave the room for the final ten minutes of the 90-minute session. Even the audio/visual
Ethics At Ground Level
I've observed that most unethical behavior in organizations is a result of people believing they're helping the company, not themselves. I'm not talking about Enron, or Wells Fargo, or Volkswagen, and their huge, corporate coverups. I'm talking about delivering substandard
Make It Worth While to Get There
It's more than ironic that so many consultants spend time and energy trying to save $2,500 on a plane ticket and hardly focus at all on how they can provide additional value to obtain another $25,000 in their proposals.
Market This
If you can't do it yourself, you have no right taking someone else's money to show them how to do it. Some of the worst charlatans are the "marketing experts" who have never marketed anything successfully themselves except their current
Sales Talk Is an Oxymoron
Every buyer is different in many ways, but the commonality if they're healthy (about 95% of them) is that they seek to improve their condition, professionally and/or personally. Determine what that improved condition would look like (higher revenues, greater chance
Episode 107: Columbus
Why we shouldn't knock down the statues but should get off our high horse. A hundred years from now, people will be appalled by our behavior today, unless they can free themselves in the future from the poison of presentism. Why
Alan Weiss’s Word of the Week™ – 10/23/19
Today's word: natatorium.