The Good Guys and the Not So Good Guys
I picked up a client at a nearby hotel and he offered to treat us to a couple of lattés at Dunkin Donuts on the way to my house. When we reached the window, the woman handed me the two
Tell Me Where It Hurts
When you're coaching people or simply observing clients, you're well served never to assume someone else is "damaged" or malicious. We tend to make too many assumptions about others' motives without any evidence. There are four key vectors to consider when,
Alan Weiss’s Monday Morning Memo® – 2/20/12
February 20, 2012—Issue #126 This week’s focus point: If you want to be regarded as a brilliant conversationalist, ask others questions. If you want to be perceived
Consulting 101
• If you’re unsure what to do with a client, or have conflicting objectives, simply ask this, “What’s in the client’s best interests?” If you let that be your guide, you’ll make the right decision. • You should be able to
Alan Weiss’s Monday Morning Memo® – 2/13/12
February 13, 2012—Issue #125 This week’s focus point: Despite the historical claims that "involvement" and "consensus" and "commitment over compliance" are important for employee productivity and performance,
Advice from the Mentor Summit in Miami Beach
Having conducted another Mentor Summit (where members of my global community gather for a few days to learn, network, and have fun), here are some observations I’d like to share with all professional services providers. • You are usually much better