Failure Work

Failure Work

What I call “failure work” is work that must be done because the original attempt was unsuccessful. It’s tough enough when you have to do a lot of failure work for your own errors, tougher when it’s because your client didn’t do what was expected, and toughest when you have employees and you’re doing their failure work.

“Resilience” is a contingent response, meaning you’re going to make the best of a failure or setback. But the preventive action is to do things correctly and effectively the first time. If others know you’ll always make their mistakes up for them, they’ll be less diligent. And if you’re acclimated to failure work and the consequent time loss and frustration, then you won’t be so diligent the first time, either.