Back To Top
Image Alt

What’s Your Name?

What’s Your Name?

Every employee who met me more than once at the Naples Ritz-Carlton remembered my name and used it.

At the Castle Hill Inn in Newport (RI) employees use photos to greet people by name at the start of a conference.

Aside from your buyer, how many peoples’ names do you retain and use when you visit your clients? It makes a hell of an impact.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Post a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.