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May 2018

I've found that people receiving something for free are more demanding than people who are paying for a service or product! There seems to be a bizarre sense of entitlement that accompanies the "freebie." When I've spoken pro bono for many association

Don't default to believing others are damaged or they'll think the same of you.  What we need is trust, because we want others to trust us. But, if you start from the position of believing others are damaged, you'll be hard-pressed to establish any meaningful connection.