Of Ritual and Rodents
Continuing to search for staff (help, employees) without changing your unsuccessful offer is ridiculous. If you want to attract people, the working conditions, flexibility, lattitude of action, pay, benefits, travel, fringe benefits, contact with others, customer interface, and so forth must
Alan Weiss’s Monday Morning Memo® – 04/11/2022
Simply stated, cognitive dissonance is the discomfort in the perception of contradictory information, especially about statements in conflict with each other or with observed behavior. Thus, the leader says, “Customers are our most important asset,” but refuses to speak to any
All the News That (We See) Fit to Print
Reading the Sunday New York Times was always a ritual for me, beginning in my 20s. I'd typically spend about two hours combing through news, the arts, sports, book reviews, and so forth. It was liberal but fair. Today, nearly every story
Callings and Dreams
You know what the difference is between a "calling" and a "dream"? A calling is an emotional, passionate urge to commit yourself to something that you can immediately engage in, no matter how small or modest, part-time or full-time. A calling
Some Priestly Hypocrisy
I heard a priest the other evening at a Lenten "mission" where various aspects of the church's beliefs are explained. At one point he said that we all must work to improve the church, and that the priesthood was not
Quickly
Here's an exercise to avoid being prolix and strive for breviloquence: Try to make a case for something in one minute. Time yourself. It may be your value to clients, why a certain athlete is the best ever, the merits of
Episode 234 – Customers Are Always In The Way
Tune in to the latest episode of Alan Weiss's The Uncomfortable Truth® - Episode 234: Customers Are Always in the Way Listen to this episode on your favorite podcast platform: Alan Weiss's The Uncomfortable Truth® · Episode 234 - Customers Are Always
Funny Thing
Creating the correct expectations saves a lot of grief farther down the road. Sometimes people approach me for coaching telling me they want to make a million dollars their first year in business, or they want to close a deal
Are You Here to Help or Complain About Helping?
I was reading on social media about someone complaining about a charity event where she volunteered to help, where it cost her $40 for gas, and she charged them for her raw materials (balloons), and had to walk across the