My wife made me promise to take her to BJs yesterday. I found myself in an enormous parking lot entering a gigantic warehouse. No frills, huge carts, and inventory stacked up to the ceilings, maybe 30 feet above. I was an
There is a strange, counterintuitive phenomenon called "over-planning." People ask me frequently how I get so much done, write so much, record, coach globally, and so forth. Well, there are appointments to coach, to consult, to speak, and so on. But
It’s Not Your Fault, and Don’t Allow Anyone to Tell You It is
Low self-esteem can be so chronic that people suffering from it actually extend it to others. This is called "projection." For example, if you relate a problem with service or products or any experience, no matter how egregiously someone else's
A Minute with Alan™ — Complexification
February 17th, 2023 Clarify and simplify. https://www.youtube.com/watch?v=Qmp6zJyLIeo
Who Wants A Job Manually Resetting Bowling Pins?
Remember the Luddites? They fought against the Industrial Revolution's conversion of mills to machinery, and wanted workers retained and paid better. Today, the modern Luddites want to ban automated cashier machines to retain the human cashiers and continue to provide
A Minute with Alan™ — Grammys
February 16th, 2023 The music’s good; the attitudes aren’t. https://www.youtube.com/watch?v=fz-vUMr6UD8
Yes, But Why?
When a client's objectives are completely "internal" ask the question "Why?" to find out the business improvement ("external"). Example: The client says, "We want to improve communication among our teams." Well, you can improve communication among teams until the cows come
A Minute with Alan™ — Generosity
February 15th, 2023 The most successful people are generous. https://www.youtube.com/watch?v=fvSDcWOhAqs