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February 2023

My wife made me promise to take her to BJs yesterday. I found myself in an enormous parking lot entering a gigantic warehouse. No frills, huge carts, and inventory stacked up to the ceilings, maybe 30 feet above. I was an

There is a strange, counterintuitive phenomenon called "over-planning." People ask me frequently how I get so much done, write so much, record, coach globally, and so forth. Well, there are appointments to coach, to consult, to speak, and so on. But

When a client's objectives are completely "internal" ask the question "Why?" to find out the business improvement ("external"). Example: The client says, "We want to improve communication among our teams." Well, you can improve communication among teams until the cows come