Talk to Me
When you're delayed in an airport with no communication from the airline, you become increasingly angry. However, when the airline informs you frequently of the cause of the delay and expected departure, you can do other things, make other plans,
Alan Weiss’s Monday Morning Memo® – 10/31/16
How many people do you know who allow themselves to be vulnerable? By "vulnerable" I don't mean weak, or disabled. I mean the voluntary decision to share a failure, error, setback, poor decision, or mistake. Many people I meet have
Just Hold the Wheel Steady and We’ll Give You $34 Million
Football viewership is down on professional and college levels. In a three-hour game, there's about 15 minutes or less of real action. People can easily watch highlights later. Or they can watch the game on a mobile platform. Football is
Running on Empty
A woman I coached was hired by a large company at the beginning of her career. They asked her for a $15,000 training program on setting priority. She thought she had died and gone to heaven. She did such a good
Alanism
If you're threatened by bright people, you'll never learn from them.
Reach
Superb marketing is reliant on "reach." Reach has two elements: The amount of names you can readily access (lists) which are relevant to your value. The ease with which you can get on those radar screens (they read what you
Alan Weiss’s Monday Morning Memo® – 10/24/16
There's an old story about a boy scout trying to earn a merit badge for community service who sees an elderly women unsteady on a corner, trying to cross a busy street. He rushes to help, and despite her protestations