Maybe I’ll Just Stay Where People Are Polite: Dumb-Ass Stupid Management
Nassau has pre-clearance for the US, one of the relatively few places you can do this. So we went through Bahamian formalities and then Global Entry. Every Bahamian official was pleasant and friendly (as was the case arriving). The US
Episode 56: Please Press 1 for Intelligent Life
The ridiculous machinations employed to avoid talking to customers, what number do I press to end it all? Who actually finds this to be a useful way to interact with a business?
Alan Weiss’s Word of the Week™ – 10/31/18
Today's word: floruit.
The Approaching Special Day
What's going to be worse, Halloween when the kids say "Trick or Treat?" or the election where politicians just say "Trick"?
Airports
My wife is gambling in the casino, sitting near a man and making casual conversation. He asks about the New England Patriots and Tom Brady, whom my wife loathes. "Well," says the guy, "they did name an airport after him." "What? Where?"
Alan Weiss’s Monday Morning Memo® – 10/29/18
We're in Nassau taking a much-needed vacation away from all accountabilities. I'm unabashedly hiding. There are "islands" in the various pools at the resort, with plants and palm trees on them. I'm reminded of a vacation we took somewhere in Mexico
Powerful Positions Do Not Ensure Intelligence
If you ever wonder how it is that executives make bonehead decisions that a newly hired 20-year-old clerk wouldn't have made, I'd simply refer you to Brexit. I've often contemplated the fact that the American system of government was created by