Is the Question Too Difficult?
I'm an independent voter, and my comment applies to anyone running for office: When you're asked a "yes or no" question, such as "Would you support a 70% marginal tax rate?" and you give a little speech about your philosophy
Episode 90: Remember This, Not That
Why mastering a spelling bee isn't at all important and why understanding reasons and relationships is. Let's just hope our lives don't evanesce out of stupidity.
Alan Weiss’s Word of the Week™ – 06/26/19
Today's word: heuristic.
Stay Tuned, Here’s What’s Coming Up….
This morning the local NBC TV affiliate hyped an upcoming news report about a "hard landing" at the Providence Airport overnight. When the story was finally read, it took 20 seconds with no mention of which airline, the type of
Tell Me Why You’re Not Performing Better
One of the problems with "change management" and "OD" work (organization development) is that they are far too mechanistic. They tend to look at structure, processes, and procedures. I've found that most major problems in organizations are emotional and psychological.
Alan Weiss’s Monday Morning Memo® – 06/24/2019
Have you noticed the difference in some TSA agents working in the same airport at the same time? Or "baristas" in the same coffee shop? Or claims agents on the phones at the same insurance company? How about gate agents
Put the Phone Down and Listen to Me
"Multi-tasking" is kind of ludicrous for people. It usually means that we do several things poorly at once, rather than one thing superbly well. It's a quantitative not a qualitative endeavor. Focus on what's important and in front of you. If
If You Win, I Win
Walk into a meeting with the buyer with the attitude that you have everything to gain and nothing to lose. You can't walk out any poorer—no one is going to take your money, and you'll have learning experience no matter
Please Learn This. Thank You.
Alleluia! Someone wrote me this morning to tell me he lost something I'd sent him and would I please resend it and he apologized. About 98% of the time the communication is more like: "You never sent the instructions and I've checked