Authorities
Steve Forbes and I both spoke on the main stage yesterday morning at the same conference. He was talking about monetary policy and trade strategies when he said, "We need to keep it simple." I was talking about consulting and marketing
Episode 60: Subcultures
Why thinking yours is bigger and better than mine won't get you anywhere. Is it time to examine your own subcultures?
Alan Weiss’s Word of the Week™ – 11/28/18
Today's word: umbrageous.
The Law of Adverse Consequences
In many hotels, the "paperwork" of checking in is lengthy, despite the computer. It takes longer than it used to when there was only pen and paper. That's because too many organizations have become slaves to their technology rather than
Quality Service
We had a pipe burst in our rental home (fortunately, new tenants not due until December) and the plumbers, restoration people, and insurance company all responded within 45 minutes—on a Saturday. Cleanup and restoration began immediately and the adjustor made
Guest Column: Creating Intentional Development
Retooling Leadership Development: Creating Intentional Development By Richard Citrin and Michael Couch When we were coaching business leaders during the 2009 downturn, one of the few areas in which they were feeling good was related to talent acquisition and retention. These leaders
It’s This Simple
Never talk about fees until you find out what the client's real needs are. Never talk about the client's real needs until you talk to a true buyer. It's that simple. If you quote a fee over the phone to a human
Alan Weiss’s Monday Morning Memo® – 11/26/18
It seems we focus on the macro and the micro. We are keen to study climate change, and the wisdom of recycling, and alternative power sources. We seem also consumed with who can use which bathrooms, what proper pronouns suit
Funny, I’ve Never Heard of You
I love reading descriptions of people who want to connect on Linkedin. One overarching reaction: You shouldn't have to announce that you're a "thought leader."