A True Visionary
High tech, high touch: I've set up my new iMac in very short order, and tomorrow morning I have a 30-minute phone call with Apple experts who will show me some of the new features and answer my questions. They
Self-Mastery
Self-mastery is the ability and comfort to judge your own behaviors and results without relying on others' metrics or feedback.
Why Did This Happen to Me?
You can't blame your bad luck. You can't blame God. Or the Fates. Because it's usually your fault, and even if it isn't, you're still stuck with making it better or right. Branch Rickey, the general manager of the Brooklyn Dodgers, who brought
Episode 24: Bureaucracy
Learn why too many people focus on the task and not the result, hear about some scary examples, and understand how you can avoid it yourself. In this edition of The Uncomfortable Truth, I share some of my favorite examples of (ridiculous) bureaucracy at its worst. You need to think about your own business as you listen through these examples and ensure
Alan Weiss’s Monday Morning Memo® – 1/8/18
I talked to a very bright guy I know recently whom I really respect. He's creative and articulate and interesting. During our time together, on three separate occasions, he mentioned something negative that, purportedly, someone else has said about
DASM: Pitney Bowes
Pitney Bowes has the distinction of being a repeat winner of the DASM Award. I returned from Florida and found a form letter from Pitney Bowes, along with $700 in legitimate charges, saying that I owed $20 for more than 45
Neither Rain, Nor Snow….But Not Always
On October 8, 2017, I mailed a small check to the town newspaper to renew my subscription. It wasn't received by December 15, so I gave them a credit card. I figured the envelope probably had fallen between the car
What’s Your Story?
I'm as guilty of this as anyone. There are some people whose interests absolutely put me to sleep or move me to violence. I develop a bad tic when I hear about computer backups, golf, or any kind of running,
Here’s My Material for Our Call in Five Minutes
I get a kick out of receiving some material an hour or less before a scheduled call and being asked to look it over, as though I'm sitting around with nothing to do! I guess it's nice that people feel