Identity Crisis
From 36,000 feet, posted from a Delta jet with wifi: I’ve counseled hundreds of people who have involuntarily lost their jobs. And I’ve found a fundamental difference among those who are resilient and those who are desperate. I had been asked by
Gainesville Adventures
I'm writing this from the wrap-around balcony of our carriage house in Gainesville, Florida. (Photos should be up later today. And I'm writing this because Chad Barr, my technology genius, advised me long ago to get a Verizon gizmo for
Free Consulting Help for U.S. Airline Executives
Wherein one of the world's finest consultants provides free help to those in desperate need of it: • When I call you I don't want to speak to someone in the Philippines who doesn't understand American idiom and keeps reading to
Most Useless Piece of Information Received in Last 24 Hours
The floods up here didn't get to our house, which is on high ground, but our pond flooded and the waterfall erupted, taking out our water main. (You can see photos elsewhere on this blog.) Yesterday, upon our return from
Hotel Executives’ Complimentary Consulting
As part of my ongoing commitment to public service, here is some free consulting help, from one of the finest consultants in the world, for those senior managers and executives responsible for daily operations in hotels. I'm someone who readily
The Change Management Workshop
Here is an advance notice for my blog community. You can register for this brand new workshop directly with me or wait until it is on my site next week. (Immediately: Fax to 401/884-5068, secure voice message to 800/766-7935 [401/884-2778]
Easter in New York
My lunch partner, Gabrielle, and the view from our restaurant.
The Dog Star: Roads Well Traveled
(The Dog Star is a symbol of power, will, and steadfastness of purpose, and exemplifies the One who has succeeded in bridging the lower and higher consciousness. – Astrological Definition) Koufax and Buddy Beagle recognize the route to the vet. They
How to Recognize an Outstanding Prospect
He or she: • Clearly has both the budget and authority to use it (or to find it). • Is genuinely interested in improvement and has used external help before. • Answers honestly and directly, without obviously withholding information or being coy. • Smiles,