On Having the Right Spirit
If you've just emerged from church and don't allow me to merge into exiting traffic, I don't think you've learned a whole lot, though I forgive you. If you've never gone to church but pause to pick up a discarded playbill
The First Sale Is to Yourself
The first step in discipline is telling yourself you can do something and then creating whatever you need to get that done. Procrastination is basically rooted in fear, the fear that finishing something and being judged and critiqued is far
Despite All Evidence to the Contrary…
If you are frightened that you won't do well (in a speech, meeting, referral request, etc.) despite all evidence to the contrary (you'd done it well consistently before), these aren't "normal nerves" or "butterflies." They're indications of a lack of
The Tough Get Going
It's easier to do the right thing in good times. It's far harder in tough times. It's the people who stand tall in the tough times I admire the most, not those who surf the good times.
Life’s A Bitch, What Else Is New?
We have a lot of people whining this morning over bad calls and unfair losses in the football playoff games. That whining will get them exactly nothing. Life includes bad calls, poor treatment, unfair responses, and rotten luck. The people who
My Eyes Are Up Here
Someone was the honoree at an awards dinner and asked me how to promote their business during the acceptance speech. I replied that it was inappropriate, and just to thank people for the honor. Today, on Linkedin, there was a video
When Do Things Get Better?
What are you going to do today that improves on yesterday's position, and doesn't merely sustain it? We talk too much about "sustainability" and not nearly enough about "improvability."
Breakfast
I love breakfast sandwiches. One day I'm at the Palace Hotel in New York and, perusing the room service menu, can't find any. So I call and inquire. "I'm sure chef can create one," says the operator. (I love it when
Do You Want Me To Drive It Myself?
I mentioned to my colleague, Bruce Turkel, that the hotel's house car was sitting outside, but the staff said they had no one to drive it. Hence, it's simply a parked car. He told me, as another example, that an
Acclimating
Something is a luxury until we successfully use it once. After that, it's a necessity. This about that in terms of the services you provide.