What To Do With A Referral
If someone gave you a thousand dollars, would you leave it sitting around? If someone offered you tickets to a rare theatrical performance, would you delay getting back to them? Why do people treat referrals like rattlesnakes? Here's what you do when
Destruction Is Not A Stimulus
I've been hearing and reading—supposedly from "experts" who should know better—that the silver lining in this horrible natural disaster that has settled over the Eastern Seaboard is a rise in demolition, construction, and repair jobs. "Contractors are loaded with work,"
Stop Listening to Customers and Have Them Listen to You
Henry Ford said, famously, that if he had asked customers what they most wanted in transportation they would have replied, "Faster horses." Steve Jobs's biography demonstrates that he virtually never asked customers for any feedback, but simply focused on providing
Ideas from the Million Dollar Club
I began the Million Dollar Consulting® Million Dollar Club five years ago. A maximum of ten company owners of consulting practices, with spouses, meet for three mornings in exotic places to share ideas, techniques, philosophy, and innovation. We also ensure
Stop Surrendering
Sometimes someone will try to register at a hotel where I'm holding an event or experience and a misguided reservations clerk will claim he's never heard of me or there is no such program and rate. So the individual calls
Monte Carlo Million Dollar Club
We've enjoyed beautiful weather here in Monaco and southern France. Last night, after the second of three days of the fifth Million Dollar Club meeting, we dined in La Mer Germaine. Tonight we move from the water to the hills
Old Fashioned WoM
As my son says, "in days of yore," pre-Internet, I had to market myself virally, though I didn't know what that meant. I focused on doing great work for clients, speaking and writing wherever I could, and being provocative and
“To Do” Lists Don’t Do It
I coach a lot of people who are bright, high energy, and successful, but who aren't operating at anywhere near peak performance because they manage their time inefficiently. I've come to realize that the more they try to organize, the
Common Sense Consulting™ Workshop in New York
Our full house begins the day. We had to handle the overflow on a second day.