Sticks and Stones
I'm sitting in my hotel in San Francisco listening to the ubiquitous happy talk early morning news, today on NBC. The "anchors" report stories about Trump, his advisors, and his wife with a deliberate and unmistakeable contempt, complete with snide
Dumb Ass Stupid Management with Honors: Enterprise Rental Cars
Enterprise delivered a Jaguar to me last Friday at the Delano Hotel in Miami to drive through Alligator Alley to Naples, about a 2.5-hour trip. That road has some serious crime statistics in terms of motorists who are stranded, especially
“We expected better results” Dumb Ass Stupid Management
This morning's papers reveal that Macy's, Sears, and Barnes & Noble are all experiencing slowdowns, with extreme measures being taken by the first two (closings, layoffs, divestitures). One Macy's executive commented, "We had expected better results." In what world would you
Blues At the Blue Moon Fish Company: Dumb Ass Stupid Management
In Ft. Lauderdale, four of us arrive for dinner at the Blue Moon Fish Co. with two more about ten minutes behind us in another car. The two hostesses snootily inform us that we can't be seated until "everyone is
The Wrong Stuff
I flew to Tel Aviv in a 747, the sole resident of first class. The plane was old, but it was like a huge private cabin. However, I looked forward to the return on a new Triple 7, though I
DASM: Growth Is Based On Investment
I'm spending one night at the Ritz-Carlton in Marina del Rey before flying to Japan. This used to be one of my favorite hotels. Now it's simply another Marriott property and I won't be back. (I holed-up here for a
Dumb-Ass Stupid Management: Model Trains
Here's a nominee for the DASM Hall of Infamy. I'm considering buying a property to have a new train layout built. As some of you know, I've built a couple in my home, but now all our rooms are assigned other
All Aboard! (Dumb Ass Stupid Management)
The stereotypical plaint is that government doesn't treat small business well. While that's occasionally true, the larger problem is that small business owners often don't know their gluteus maximus from their synovial hinge joint. Recently, I wrote to four builders of
DASM: CVS (Once Again)
I'm at the register paying my bill when the nearby theft protector goes off at the door as two people walk out, and a recorded voice asks them to stop until store personnel arrive. I ask the two employees nearest
Amazon Refuses to Post Review of “Ego Is The Enemy”
Apparently Amazon wants to protect some of its best selling authors, and refused to print this review, so here it is to warn the rest of you: IT TAKES CHUTZPAH TO WRITE EGO IS THE ENEMY (by Ryan Holiday) This book is so