Saks Redux
I received a phone message yesterday from Dan Wolman (I may have that spelling wrong) who said he's a new assistant general manager for the men's department at Saks. He had read my blog entry (scroll down a few postings)
DASM: Saks and Delta
My latest dumb-ass, stupid management candidates: Saks Fifth Avenue, where the store manager and CEO of the parent have refused to even acknowledge a letter pointing out that on a men's floor filled with high-priced items and barren of customers, the
Rhode Island Educators: An Oxymoron?
An eight-year-old, self-assuming kid named David Morales designed a baseball cap to display patriotism as a school project, and included a couple of toy soldiers—maybe three inches long—holding tiny toy guns. The "educators" of the Tiogue School in Coventry, Rhode Island,
Discover Uncovered
I received one of those hateful automated calls today from Discover Cards, advising me of possible fraud in those mechanical tones that are so irritating and depersonalizing, and demanding that we call as soon as possible. I didn't know we
Saks II
My posting about incredibly lousy service (with a glowing exception) at Saks in New York has been up for several days, and a copy was sent to the store manager's personal email. No one from the store has responded. That's why
Saks
I’m hosting the latest Mentor Hall of Fame Meeting at The Palace hotel on Madison Avenue in New York. We had a few hours of free time yesterday afternoon, and my wife said, “Do you need to buy anything while
LA Times Agrees With Me
A columnist for the LA Times (Mary McNamara) is the latest in a slew who agree with me about Ellen Degeneres on Idol. If a major media star of her magnitude (awards, host of awards shows, popular talk show, popular
Toyota, the Weather, and Alan’s Rant
Apparently, Toyota has known of many of its problems for years. Deaths have occurred, and Toyota has blamed the placement of floor mats. But now, under testimony, Toyota has had to admit that it first authorized repairs and new designs
Fat Chance at Fat Bagels
There is an upscale tavern on Main Street here called Fat Bellys. They serve some nice single malt scotch, good burgers, and even have salads. They do a healthy lunch and dinner business, so when a storefront became vacant directly
No One Would Remove Koufax Up 1-0
The manager of the Philadelphia Phillies, Charlie Manuel, removed star pitcher Pedro Martinez in the National League playoff game with the Dodgers last night after the seventh inning. Martinez had thrown a two-hit shutout over that period, and was leading