• No products in the cart.
  • No products in the cart.
Back To Top
Image Alt

The “Fix” Is Out

The “Fix” Is Out

We are inculcated to “fix” things, solve problems, restore poor performance to prior, acceptable performance.

Forget about it.

When you’re with a buyer, attempting to fix something will:

  1. Imply you can solve something quickly that the (stupid) buyer has struggled with for months.
  2. Take care of the problem, rendering any further (paid for) work unnecessary.

Instead of fixing stuff, ask this: “What is your ideal future state?”

There is far higher value in improving rather than fixing. Stop acting like a plumber and start acting like an architect.

© Alan Weiss 2016

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 1

  • Noah

    February 3, 2016

    Love this. My 1% for today. Thanks

Post a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.