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Why Can’t I Leave A Tip in Ten Seconds: Dumb Ass Stupid Management

Why Can’t I Leave A Tip in Ten Seconds: Dumb Ass Stupid Management

Über made me jump through so many hoops this morning trying to tip and rate my excellent drive last night, that I finally gave up.

We have to simplify what we do so that clients and customers can easily respond to us. This reminds me of the dumb signs on stores in vacation spots telling you that you must have a shirt, shoes, no bathing suit, no drinks of your own, etc., etc. They are like New York City parking regulations It’s impossible to tell what’s legal and illegal, so you just go away.

Über, track my trip last night, give him five stars and a 25% tip, okay?

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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