I’m Right and You’re Stupid; or I’m Okay, You Stink
When you believe—much less write about—a fair election that your candidate loses as the result of "stupid voters," you have a larger mental problem than you can ever suspect. When people who honestly disagree with you, no matter on which
Tradition or Mission?
Many organizations—and solo practitioners—think they have a mission when, in fact, they simply hold on to tradition. Sears is a big time example, and the "entrepreneur" who's giving the exact same speech as five years ago is a small time
Alan Weiss’s Monday Morning Memo® – 11/05/18
My agent is selling one of my new book ideas with the working title, It's the Customer, Stupid. I recently called the police department in Providence to find someone and received very courteous help. I called the deputy jury commissioner about
Why the Police Should Run Dunkin’ Donuts
I called the police department in Providence to find someone, and received very courteous help. I called the deputy jury commissioner about being called to serve on a grand jury, and received very courteous help. I went to the local
Just Hit the Wall
I was a fair squash player but an excellent racketball player (I love a sport where you can miss the first time and hit the ball the second time if it doesn't touch the floor). I learned to control the
When Did “Work” Become A Dirty Word?
There are increasing articles (viz.: today's Wall Street Journal) about how to retire in your 40s! Then there are the people who proudly proclaim, "I retired from teaching 25 years ago, at age 52!" I give you Kant's categorical imperative: What if
Twit
According to Google, the average Twitter member has about 700 followers, and probably none of those are potential buyers if you're consulting in the corporate world. Think about how you want to spend your time, which is nonrenewable.
Maybe I’ll Just Stay Where People Are Polite: Dumb-Ass Stupid Management
Nassau has pre-clearance for the US, one of the relatively few places you can do this. So we went through Bahamian formalities and then Global Entry. Every Bahamian official was pleasant and friendly (as was the case arriving). The US
Episode 56: Please Press 1 for Intelligent Life
The ridiculous machinations employed to avoid talking to customers, what number do I press to end it all? Who actually finds this to be a useful way to interact with a business?