The Power of Conversation
Stop making presentations to people and start holding conversations. Focus on results and outcomes. Assume you're having a drink or a meal with a friend. Would you whip out a PowerPoint exhibit? Conversation leads to conversion.
Episode 136: The Helping Hand or Sleight of Hand?
Beware the hand reaching out to you, are they giving or taking? If we all spent less time whining about whose at fault for this crisis, and more time trying to help each other, we'd all get through this a lot
The Death of Classic Strategy
Peter Drucker has always been a hero of my heroes, the virtual "inventor" of strategy. But that approach, of older men, taking their time, analyzing data, planning for five or even ten years ahead in a predictable, mostly domestic economy,
Alan Weiss’s Word of the Week™ – 05/20/20
Today's word: marmoreal.
What Did I Just Walk Into?
Amazon, Costco, Apple, Clorox, Domino's Pizza, Campbell Soup, Ebay, Etsy, General Mills, Hormel, Kroger, Microsoft, Netflix, PayPal, Peloton, Wal Mart, Slack, Microsoft—these are just some of the companies doing quite well during the crisis. In any poor market, there are
Alan Weiss’s Monday Morning Memo® – 05/18/2020
Sometimes people tell me, with compliments intended, that it's just wonderful how Monday Morning Memo shows up faithfully every Monday morning. "That's why," I point out, "it's not called 'Tuesday Morning Memo,'" though that reply is often not grokked. (It's
Reopening Challenges
The inertia has now swung toward "opening up." It's a time to be thankful and gracious. Don't expect the old service levels immediately, and expect some people to be difficult and ornery—because they're scared. Help your clients understand these dynamics and
Opening Up
I am an independent voter, and a persistent one. I've voted in every single election I was eligible to vote in since I was 21, the then-legal age. I vote on issues, not parties, and an entire person, not a
A Little Advice
People are asking me the same question over and over, so I've become pretty adept at the answer. Best practices as the economy reopens: Call everyone of consequence (buyers, recommenders, prospects) until you reach them on the phone. Offer help.