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Contrarian Consulting

RFPs (Requests for Proposals) are among the dumbest mechanisms (amidst the general stupidity of bureaucracies) for procuring consulting services. Designed to “safeguard” an objective process, they instead use the lowest common denominators, overwhelmingly focus on price and not value, and

Last night, at the Miss Universe contest in Mexico City, the audience apparently booed when Miss USA was being interviewed as one of the finalists. Perhaps we’ve been too unfair to Mexico? Not spending enough tourist dollars? Too hard on

Customer Service Trainer Wanted ProEdgeSkills, Inc. is expanding and needs a customer service enthusiast to conduct training programs. Go here: www.proedgeskills.com/Trainer.htm for details on qualifications, application process, and contact information. Position is subcontractor. Mary Sandro ProEdge Skills, Inc. Be A Cut Above Customer Service and