The Little Things That Kill You
Ironically, it's not the big disasters that undermine most professional services practices. It's the little things, an accrual of blockage and inefficiency and calcification that creates stalactites along your path. Don't live with "necessary evils." For example, do not tolerate: • Late
Alan Weiss’s Monday Morning Memo® – 3/5/12
March 5, 2012—Issue #128 This week’s focus point: If you read Walter Isaacson's extraordinary biography of Steve Jobs, you encounter someone who, for a great deal of
How to Control A Conversation
In our business, language is everything. Language controls discussions, discussions control relationships, and relationships control business. Too many consultants (and professional services providers) engage in conversations without any goal or objective, as if merely "chatting up" someone will lead to business.
Consulting 602
• When you arise in the morning, your belief must be that you have tremendous value to impart to a great many people. • Focus on that value in your conversations, writing, speaking, and collateral. Don't talk about methodology, technology, or models. •
Alan Weiss’s Monday Morning Memo® – 2/27/12
February 27, 2012—Issue #127 This week’s focus point: If most of your problems, setbacks, and defeats are caused by others, then how do you ever prevent them in the future? We need to "own" our failures, because that's how
A Rhode Island State of Mind
Vice President Biden recently visited Rhode Island to support the reelection of Senator Sheldon Whitehouse, of whom we can only hope that his last name does not presage his future. The Vice President's press release informed the media that he
The Good Guys and the Not So Good Guys
I picked up a client at a nearby hotel and he offered to treat us to a couple of lattés at Dunkin Donuts on the way to my house. When we reached the window, the woman handed me the two