Have I Told You Lately How Good You Look?
If you want to get someone's attention, compliment them! When I tell a reporter in any major publication that I enjoyed the article and wanted to suggest something, I'll get a response 90% of the time. When I tell a
Claiming Control
I find when people feel helpless they have usually lost control or perceive they have lost control. (That's why people do dumb things like hoard toilet tissue, it's an expression of some small control.) Even in crisis times we have
Nuts
I'm watching the squirrels from my den window. They're hopping around the trees, running across the lawn, trying to snatch some bird food from the feeders, looking for nuts, engaged in the seriousness of mating season (though I've never seen
Doing Your Best
I've always preached "success, not perfection." Perfection is the killer of excellence and the fuel for procrastination. If you want to be successful, just do your best as often as you can. To do your best: Prepare well Show up and
Crisis Prevention, Perhaps?
Suddenly, everyone is a "crisis management expert." I'd prefer people who help me avoid crises and/or prepare for them better, not manage them!
An Easter and Passover Wish
Easter is the holiest of the Christian holidays, representing humanity's continuing possibility of triumph over sin. Passover is the remembrance of being freed from bondage. No matter what your beliefs, I'd like to wish and extend to you triumph over the trying
Preparing or Coping?
Many people and organizations, from churches to accounting firms, from solo consultants to investment companies, have tried to reach out to their constituencies via livestream and Zoom and similar means during this crisis. Most of them have failed to do
Try Telling Me the Truth with Fact, Not Fable
Perhaps this time I'm overreacting, but it seems to me that you prepare people with facts, not scary metaphors. Calling any given week "our next Pearl Harbor" may be apt, but metaphors invoke fear, not understanding. If the coming week
Heads Up
For most of my adult life I've been disciplined to follow the news daily, reading the newspapers and watching TV. I find that today the stream of unrelenting, breathless, constantly bad news is overwhelming and redundant. I can skip what
Growing Your Business in These Tough Times
Some ideas not just to sustain, but to grow your business, during the restrictions caused by the coronavirus: • Reach out by phone to every buyer and ask what help you can provide. Don't talk about projects or fees or anything