Moving It
Two men delivered a 450-pound piece of furniture to our second floor last night, also removing the old one. It was very difficult work with a lot of turns, tight fits, assembly, and disassembly. They did a great job and
The Final Cut: We Moved Our Cheese
We have quite a few supermarkets near us, and some are quite empty, whether due to "supply chain" issues, or high prices, or lousy service, I'm not sure. But here's one example. My wife ordered, at a place called "Stop and
Moby Coffee Shop: Dumb Ass Stupid Management
I usually go for coffee in the mornings to either Dunkin' Donuts or a privately owned coffee shop on Main Street here in East Greenwich. On a whim, I decided to stop in Starbucks this morning. I found one other
Let Me Go!
How is it that TSA can get you through Global Entry from a foreign land with a retinal scan and fingerprints (as so many countries around the world allow), yet can't use that technology to get you through domestic security
A Bridge Too Far
I was expecting a FedEx with a client check yesterday to be delivered before 10:30. It hadn't come. At about 3:15 my dog uttered a low growl next to me, and then the bridge alarm sounded and I looked out
The Business Would Be Great If Not For Customers
On Delta Airlines, I'm Platinum/Diamond/Liquid Gold or something. In Miami, we walk into the Delta Lounge prior to our flight. We're first class. I give the guy at the desk my ticket. He says, "By any chance, Dr. Weiss, do
DASM: The Hospitality Industry
I needed an intervention from management at a hotel because loud drilling for renovations was interrupting my meeting. Not one lower level manager I talked to was helpful, though the promises were dramatic. I finally fought my way to a
DASM: The Ferry
The ferry system taking cars from the mainland (Hyannis) to Nantucket is hopelessly overcrowded. People begin making reservations for the summer in January, when first allowed. The computer system frequently breaks down, the phone lines are impossible waits. Nothing has
Dumb Ass Stupid Management: Elon Musk And Feet of Clay
Is there anyone in the Elon Musk false idol club still proud of him after he floats the idea of not providing promised severance payments to those being fired?
UPS: DASM
UPS, it seems, now won't make a second delivery if a signature is required and no one is home. They leave the package at an "access point" such as the local CVS. At CVS there is a hand-written note reserving