The Martial Arts of Language II
I also use a neat trick I call "identical differences." It involves taking two words that many people assume mean approximately the same thing and differentiating them strongly, so that the other person says, "We've never considered that. We need
Beware the Passive-Aggressive
Passive-aggressive behavior, which seeks to hurt under the guise of help, is highly malicious and potentially damaging. ("Oh, your son was accepted into UCLA? Was that his second choice?") In the June edition of HR Magazine, Signe Wilson offers these
Sorry, You’re Not A Consultant
Cognitive dissonance is a state where two conflicting ideas or experiences collide. Many people in consulting and related professional services are almost incapacitated by this phenomenon, because their frustration and stress are exponentially increased. And I'm here to tell you why
Special Workshops in Berlin
I'm scheduling Change Management for Jan. 12, and Thrive! for Jan. 13, 2011 in Berlin! Each is $1300, both are $2,000 total. (Save 23%). Prices will go to $1600 each, or $2500 for both, on October 1. You can read
Pivotal Moments
At one point after some minor surgery, I hadn't eaten very much for two days, either on doctor's orders or because I hadn't felt much like it. To my pleasant surprise, I found that I had lost three pounds. I
Don’t Lie to Me
I've been following the various political frenzies going on in Greece, the UK, and the US. Then there are the investigations into the markets here, and derivatives, and technical trading glitches, and so forth. There are competing marketing claims from
Twelve Failings That Kill Consultants (And Most Others)
• Failing to return a legitimate email request within a day. NO ONE is so busy that they can't return email messages in a day, unless you are allowing all kinds of spam to intrude or are spending all your
The Odd Couple® in Vegas
Patricia Fripp and I are once again (for over a decade!) conducting The Odd Couple® Workshop for marketing professional speaking services this June in Las Vegas. Details are here: http://www.fripp.com/oddcouple.html We've just waded through a flurry of schedule changes and related
Xylophone Lessons
I'm a product of the pubic school system when it was an impressive place to learn, even in the inner city. When I attended grammar school, teachers were regarded as the most highly educated people in the community, were respected,
A Brief History of Breakthrough
Of all my books, Million Dollar Consulting is by far my best seller, having something over 400,000 readers, in its fourth edition, and on the shelves for 18 consecutive years. That is relatively rare. Its name has created perhaps the