Failure Work
"Failure work" is work, as I define it, that's being done because the original attempt was wrong, unsuccessful, or didn't work. We all experience it, from the minor toils of recovering something we dropped to the major hassle of retracing
Oversold
Talking to the Priest before the procession last night when I was the reader for Holy Thursday services, he told me that, on Easter, he would announce: "We're unexpectedly having some more clergy join us, and we're oversold, so the ushers will
Alan Weiss’s Monday Morning Memo® – 04/10/17
To some, this is counterintuitive, though it shouldn't be: Competition opens markets. Wendy's builds burger shops across from McDonald's because they know people are showing up to buy burgers. The same holds true for jewelry stores, casinos, and auto showrooms. In
The Critic
We just got around to seeing Moonlight, the Oscar winning film, and I found it tedious and self-indulgent. It's as if someone found unfinished notes and published them as a book, not bothering to make connections, meaning, or dramatic tension.
Fire!!
Urgency is a sense of importance requiring rapid action, a persistence of immediate need. (I know people create double-axis charts of urgency and importance, but are they really different?) If you're not receiving swift agreements, if the prospect is forever asking
Trying Not To Lose Never Wins
When you refuse to confront poor performance, or bad behavior, or unrealistic expectations because you're afraid of losing the business, you'll lose something much worse in the long run: respect.
Discomfort
The greater and deeper your comfort zone, the greater the discomfort (and even agony) escaping it. Stop feathering your nest and go build a new one.