Melting Pot or Salad Bowl?
I've received an email from a very nice woman at a local theater inviting me to an event. Her sig file indicated that her preferred pronouns are "she, her, hers." When I questioned this, she told me that everyone in
Up and Down
Some brands can successfully move upscale and downscale. Mercedes has done it. Über has done it. Airbnb has done it. But I will tell you this: Once you are seen as a peer of the HR department, you will never be
Alan Weiss’s Monday Morning Memo® – 07/22/2019
I need some minor oral surgery. My dentist sent me to a periodontist who performed a difficult extraction and who would then replace it with an implant after the site was "restored" (sounds like archeology, right?). We're ready for the implant, which
I’m Not Dishonest, I’m Doing This For All of Us
In my experience, the overwhelming number of people who have been caught in ethical transgressions in a business, no matter how large or small the enterprise, think they're engaged in helping the company, not themselves. They are covering up a
Here’s Your Hat, What’s Your Hurry?
If you're not sure whether a buyer is being honest with you in asking for a proposal or just trying to get you out of the office, ask this question: "Why is this important to you?" If the buyer can stipulate
AI Often Means “Artificial Ignorance”
A contrarian viewpoint (surprise!): Artificial intelligence is not putting any consultants out of work. Au contraire, it will create far more work, at least for the good ones. Why? Because my spell check on my iPhone causes more errors than it corrects. Because we used to
….But We’ll Make It Up in Volume
Numbers of followers, links, friends do not matter in terms of business potential. What matters is the quality of those people, meaning are they your ideal buyers? Reaching three people who are ideal buyers for your services is far superior to
Finding Cause, Eliminating the Problem, Getting Paid
Be more effective and much quicker by trying to find the cause of problems and not simply slapping band aids on the symptoms, or jumping to vast, unverified conclusions. For example, most unhappy employees who leave organizations are actually leaving their boss.
Episode 93: Talent
Why talent always "outs" except when the conditions don't allow it or there's not enough talent. When there is talent, and it fails to show up, that's a really sad commentary on the system.