Hold the Crowd Back for the Person We Don’t Want You to See
I was walking into The White Elephant here in Nantucket to meet my wife for brunch after parking my car a quarter mile away. As I approached the main entry, a Massachusetts State Police SUV pulls in, followed by a
Dumb Ass Stupid Management: CVS, Who’s Minding the Store?
In East Greenwich, RI, where I live, the CVS store on Main Street has had one of its drive-through pharmacy lanes out of action for about three months. The lines at the store register snake into the aisles until the
Wind
I'm in the study of our house in Nantucket, the breakers 30 yards away. It's 6:30 am on a cloudy, blustery morning. The flag, down near the water and waving from a 40-foot pole, is taking a beating. The hammock
Why the Canadian Postal Service Would Make A Fourth World Country Embarrassed
Dumb Ass Stupid Management A friend in Canada did a nice favor for me with a referral, and knowing he likes cigars, I asked my local tobacconist to send a good box of Davidoff's. The price was $525. They checked with
The Great Debate
All of the Republican candidates looked like Lincoln compared to the three-person circus that Fox News put on the moderator's stand: Brett Baier, Megan Kelly, and Chris Wallace. Mr. Baier looked as though he was just pleased as punch to
DASM: Diversify This
I get an email from a guy I've never heard of who wants to interview me on his podcast. I get these requests weekly, and politely turn down 99% of them. This guy's specialty is international cultural diversity. He lists his
Great Presentation Skills
Victoria Labalme is one of the finest presentation coaches in the world, and helps people "knock presentations out of the park." People I've sent to her rave about her help. I've been modestly involved in growing her business over many
Guest Column: The Risk of Positive Thinking
by Shawn Casemore Several years ago when my business was still in its infancy I dealt with many peaks and valleys in business development. At the heart of these waves of business was my inability to continuously focus on business development.
Guest Column: Midyear Checkup: A Time to Adapt
Where am I now? Where do I want to go from here? At the beginning of each year, many of us make it a habit to ask ourselves these two questions. The answers help us map out a strategy, make resolutions